Useful Contact Information for Hatch End households
Emergency Services and Utility Suppliers
Emergency Services
Ring 999 in a life-threatening emergency for Police, Fire, Health
Local Police
Hatch End Ward, Safer Neighbourhood Team
Address: 155 Uxbridge Road, Hatch End, Harrow, HA5 4EA [NOT a public access office]
North West Command Unit
Email: Hatchend.SNT@met.police.uk; Tel: 020 8421 2998
Follow on Facebook: Hatch End Police; on Twitter: @MPSHatchEnd [For local news]
Metropolitan Police (general)
A new platform called Met Engage has been created so that residents can get to know their local officers, help shape how the local area is policed and have direct access to key information and advice. Visit: metengage.co.uk
Local crime stats, complaints and general information: Visit www.met.police.uk.
Non-emergency incident reporting: Call 111
Anonymous Crime reporting]: Crime Stoppers – Call 0800 533 111
Find your local Neighbourhood Watch: Visit www.ourwatch.org.uk
Parking Violations
In Harrow, you can’t park across a driveway, on the pavement or grass verge. If you see this happening you can report it to the Council. Sending in a photo is also helpful. The easiest way to report violations is via Harrow Council website: : https://www.harrow.gov.uk/parking-permits/report-illegal-parking. But they can also be reached by phone on 020 8424 1858, Monday to Saturday, 8am-7pm. There is an out of hours number too: 020 8863 5611. And there is an email address: parking.operations@harrow.gov.uk.
Fly-tipping
Fly-tipping is a problem throughout the borough of Harrow. Joe Hannon, Enforcement Officer at Harrow Council has produced a Q&A video on YouTube on fly-tipping that the HEA thinks might be useful for residents of Hatch End.
Log on to https://youtu.be/oOAfzK27_5w to tune in.
The takeaway message is report any fly-tipping on the council website. This enables Joe to build up a map of known trouble spots and target them strategically. https://www.harrow.gov.uk/flytipping
Local Fire Brigade
Local station: 500 Pinner Road, HA5 5RW
Website: www.london-fire.gov.uk
Tel: 020 8555 1200
Home inspection available – see website
London Fire Brigade Head Office: 169 Union Street, London, SE1 0LL.
Utilities
Electricity Emergency (power cut [outage] report & information) Tel: 0800 316 3105 or 105
Electricity for supply past your meter: contact details on your supplier’s bill.
Network provider: UK Power networks, website: www.ukpowernetworks.co.uk
Tel: 0800 783 8838.
GAS Emergency (smell gas) Tel: 0800 111 999
Gas for supply past your meter: contact details on your supplie’s bill
Distribution network provider: Cadent Gas, website: https://cadentgas.com/home
Emergency off property: Tel: 0800 316 800; Non-emergency enquires: Tel: 0345 835 1111
Water Emergency (Clean water [no water or burst water main]) Tel: 0345 357 2407
Waste water (Drain and sewers) Tel: 0800 316 9800
Clean water provided by Affinity Water: For information, visit www.affinitywater.co.uk
Tel: (meter account) 0345 357 2401 or (non-metered account) Tel: 0345 357 2402
Waste water provided by Thames Water and billed by Affinity Water
For information, visit www.thameswater.co.uk Tel: 0800 316 9800